Penny Milburn
Penny Milburn
Head of Customer Success
Penny Milburn is the Head of Customer Success for Data Center Systems. Penny leads the cross-functional management of DCS’s customer engagement and support initiatives. Penny is critical to the execution of the DCS sales and business strategies related to operations, sales process, ordering procedures, training, and overall customer satisfaction. Penny comes from an entrepreneurial background and has over 25 years in the data and telecommunications industry. Penny possesses a variety of experience in roles ranging from administration to management. Penny enjoys the relationships she has built with DCS customers as well as being responsible for managing the support and operations functions of Inside Sales at Data Center Systems.
Our last project was a custom install and I am very pleased with its outcome. The DCS Project Manager kept me up to date with all changes and consulted as necessary.
Manager
Data Center Operations for a Fortune 50 Telecommunications company
I’ve been using DCS for numerous years. Your sales and install teams always meet or exceed my expectations. They are flexible and can meet my schedules. Your products are top notch.
Manager
Data Center for a Fortune 50 Telecommunications provider
You continue to perform extremely well under a significant work load and fast approaching deadlines. Once again, my sincere ‘Thank You!’ for your performance.
Manager
Data Center for a Fortune 50 Telecommunications provider
The team at DCS has always worked with me during larger projects and solve any issues that occur. They are very knowledgeable and have helped bring me up-to-speed in the short amount of time we have worked together.
Manager
Data Center for a Fortune 50 Telecommunications company
DCS works closely with us to understand our requirements, not only by looking at the now, but asking questions about the future. They partner with us to come up with the best design to meet the need. The solutions we’ve implemented have been reliable, easy to expand, and cost effective.
Supervisor
Data Center Operations for a Fortune 50 Energy Company
DCS worked with my team to plan and implement expansion without over-reaching, providing the necessary amount of connectivity with no waste. Overall, I am very pleased with the services, representation, and products received from DCS. Any concerns are dealt with promptly and professionally. This is a very positive customer/vendor partnership.
Manager
Information Technologies for a Fortune 50 Telecommunications company
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